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Frequently Asked Questions

Everything you need to know about our products, orders, and rituals.

About the Brand

What is Trusted Rituals?

Trusted Rituals is a modern wellness brand focused on creating convenient, functional wellness products designed for everyday lifestyles. We combine thoughtfully selected ingredients, modern formats, and clean formulations to help make wellness easier, more enjoyable, and more accessible.

What makes your brand different?

We focus on convenient wellness formats that fit into busy lifestyles, thoughtfully selected functional ingredients, easy-to-use products designed for consistency, clean modern formulations without unnecessary complexity, and wellness products that are enjoyable to take daily. Consumers today increasingly look for transparency, clean formulations, ingredient clarity, and trustworthy wellness brands rather than exaggerated claims.

Are your products supplements?

Yes, our products are wellness and dietary supplement products designed to support everyday wellness routines when used as directed.

Where are your products manufactured?

Our products are manufactured in USFDA-registered and GMP-certified facilities that follow strict quality and safety standards to ensure consistency, purity, and product integrity.

Are your products tested for quality?

Yes. Every batch undergoes third-party testing to help ensure quality, safety, consistency, and ingredient standards before reaching customers.

Do your products contain artificial colors or unnecessary fillers?

We aim to create clean, thoughtfully formulated products and avoid unnecessary ingredients wherever possible.

Are your products vegan?

Please refer to individual product pages for specific dietary information, as ingredients and formulations may vary by product.

Are your products cruelty-free?

We do not test our finished products on animals.

Do I need a prescription to purchase your products?

No. Our products are over-the-counter wellness supplements.

Can I take your products with medications?

If you are pregnant, nursing, taking medication, or have a medical condition, we recommend consulting your healthcare professional before use.

How long does it take to see results?

Every individual is different. Consistency, lifestyle, diet, sleep, and individual body responses all play a role. Wellness products are designed to support daily routines and are not intended as instant solutions.

Can I take multiple products together?

Many customers incorporate multiple wellness products into their routine. However, we recommend reviewing ingredient lists carefully and consulting your healthcare professional if needed.

Are your products FDA approved?

Dietary supplements are not FDA-approved before reaching the market. However, our company is FDA-registered, and all our products are manufactured in USFDA-registered and GMP-certified facilities following strict quality and manufacturing standards.

Are your products third-party tested?

Yes. Every batch undergoes third-party laboratory testing after manufacturing to help ensure quality, safety, purity, and consistency before reaching customers.

Mullein Honey Sticks

What are Mullein Honey Sticks?

Mullein Honey Sticks are convenient single-serve honey sticks infused with mullein and crafted for an easy, on-the-go wellness experience.

What is mullein?

Mullein is a botanical traditionally used in herbal wellness practices and is commonly associated with respiratory wellness support. To know more about the ingredient and formulation, please visit the product page.

How do I use the honey sticks?

Simply tear open the stick and enjoy directly. You can also add it to warm water, tea, or other beverages.

When should I take Mullein Honey Sticks?

You can enjoy 1 honey stick — the recommended serving — anytime during the day based on your routine and preference.

Are the sticks travel-friendly?

Yes. The single-serve stick format is designed for convenience and portability.

Do the sticks contain real honey?

Yes, the formulation contains honey as a key ingredient.

Can children take Mullein Honey Sticks?

Please consult your healthcare professional before giving supplements or herbal wellness products to children.

Do the sticks need refrigeration?

No. Store them in a cool, dry place away from direct sunlight.

Are Mullein Honey Sticks messy to carry?

No. The sealed stick format is specifically designed for convenient, mess-free use on the go.

Can I add the honey sticks to tea?

Yes, many customers enjoy adding them to warm beverages like tea or warm water.

ACV Matcha Gummies

What are ACV Matcha Gummies?

ACV Matcha Gummies are functional wellness gummies thoughtfully formulated with Apple Cider Vinegar, Japanese Matcha, Ashwagandha, and additional wellness-supporting ingredients designed to support both gut wellness and mindful energy in one convenient daily gummy.

What is ACV?

Apple Cider Vinegar (ACV) is a fermented ingredient commonly used in wellness routines for digestive and gut wellness support. To know more about the ingredient and formulation, please visit the product page.

What is Japanese Matcha?

Japanese Matcha naturally contains antioxidants and caffeine and is often associated with smooth, balanced energy and focus support.

Why combine ACV and Matcha?

The formulation is designed to bring together gut-focused ingredients and mind-focused ingredients in one easy daily wellness gummy.

Do the gummies taste like traditional apple cider vinegar?

No. The gummies are designed to offer a more enjoyable alternative to traditional liquid apple cider vinegar.

Do the gummies contain caffeine?

Matcha naturally contains caffeine. Please refer to the product label for exact details.

When should I take the gummies?

Many people prefer taking ACV as part of their morning routine to support gut wellness. We've also added Matcha and Ashwagandha to complement that routine with smooth energy, focus, and balance throughout the day. However, this is only a recommendation — you can take the gummies whenever it best fits your lifestyle and preference.

Are the gummies sugar-free?

Yes. Our ACV Matcha Gummies are formulated to be sugar-free while still delivering a delicious and enjoyable taste experience.

Can I take the gummies on an empty stomach?

Usage preferences vary from person to person. If you have sensitivities, consider taking them with food.

How many gummies should I take daily?

The recommended serving size is 2 gummies per day, providing 1000mg of Apple Cider Vinegar (ACV) per serving. Please follow the usage instructions mentioned on the product packaging.

Are these gummies a replacement for a healthy diet?

No. Supplements are intended to complement a balanced diet and healthy lifestyle.

Berberine Patches

What are Berberine Patches?

Berberine Patches are topical wellness patches designed for convenient daily use.

What is berberine?

Berberine is a naturally occurring plant compound traditionally used in wellness practices and commonly associated with metabolic wellness support. To know more about the ingredient and formulation, please visit the product page.

How do the patches work?

The patches are designed for gradual topical application through a wearable patch format.

Where should I apply the patch?

Apply the patch to clean, dry, relatively hair-free skin as directed on the packaging.

How long should I wear the patch?

The recommended application time is 8 hours. Please follow the wear-time instructions provided on the product packaging.

Can I wear the patch while sleeping?

Yes. However, for best results, many people prefer applying the patch during the day alongside active meal consumption as part of their routine. That said, the patch can be worn anytime during the day, including while sleeping, based on your preference and lifestyle.

Can the patch irritate sensitive skin?

If you have sensitive skin, test on a small area first. Discontinue use if irritation occurs.

Are the patches reusable?

No. The patches are designed for single use only.

Can I cut the patch into smaller pieces?

We recommend using the patch only as intended and described in the instructions.

Shipping & Orders

How much does shipping cost?

We offer free standard shipping on orders above Rs. 1,000. Orders below that amount ship for a small flat rate shown at checkout.

How long will my order take to arrive?

Once an order is placed, there's a 1–3 business day processing window before it ships. Orders are not processed or shipped over the weekend, so any orders placed Friday through Sunday begin processing on Monday.

How do I track my order?

As soon as your order ships, we'll email you a tracking link so you can follow your order on its journey. You can also check the status anytime by logging into your account and selecting "My Orders."

My tracking shows delivered but my package is not here. What should I do?

Sometimes carriers mark a package delivered a few hours early. Give it 24 hours and check around your door, mailroom, or with neighbours just in case. If it still hasn't turned up, reach out to us and we'll help make it right.

What if my order hasn't shipped yet?

Orders usually ship quickly, but during busy periods it can take a little longer. If your order still shows "processing" after three business days, reach out to us and we'll check on it right away.

Returns & Refunds

Do you accept returns?

Due to the nature of wellness and consumable products, return eligibility may vary. Please refer to our Refund Policy page for complete details.

How do I request a return or refund?

Reach out to our team at foundersoffice@trustedrituals.com with your order number and a quick note about what happened. We'll help you get a replacement or refund as quickly as possible.

What if my product arrived damaged or defective?

We're sorry that happened. Please contact us right away with your order number and a few photos if possible. Our team will make it right.

What if I received the wrong item?

Our apologies! Please contact us right away at foundersoffice@trustedrituals.com and we'll get the correct order on its way to you as soon as possible.

How will I know when my return is complete?

We'll send you an email once your return or refund has been processed. If you don't see it within a few days, feel free to follow up — we're happy to double-check for you.

Safety & Usage

Are your products intended to diagnose or cure diseases?

No. Our products are not intended to diagnose, treat, cure, or prevent any disease.

Who should avoid using these products?

If you are pregnant, nursing, have a medical condition, or are taking medications, consult your healthcare professional before use.

Can I exceed the recommended serving?

We recommend following the usage instructions provided on the product packaging.

How should I store the products?

Store in a cool, dry place away from direct sunlight and moisture.

Do your products expire?

Yes. Please refer to the expiration date printed on the packaging.

Lifestyle & Wellness

Are your products suitable for daily use?

Most of our products are designed to fit easily into everyday wellness routines when used as directed.

Will your products replace healthy habits?

No. Wellness products work best alongside balanced nutrition, exercise, hydration, sleep, and healthy lifestyle habits.

Why is consistency important?

Many wellness routines work best when followed consistently over time. Small daily habits compound into meaningful results.

Contact & Support

How can I contact customer support?

You can reach our support team via email at foundersoffice@trustedrituals.com, through our website contact form, or via social media direct messages.

How long does customer support take to respond?

We aim to respond to all customer queries within 24–48 business hours.

Do you offer collaborations or partnerships?

Yes. For partnerships, wholesale, influencer collaborations, or media inquiries, please contact us through our business email at foundersoffice@trustedrituals.com.

Still have questions?

Our team typically responds within a few hours on business days.

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