Returns & Refunds

Our Policy

At Trusted Rituals, we take pride in the quality of our products. Due to the nature of wellness and consumable products, we are unable to accept returns once a product has been opened or used.

Damaged or Defective Products

If you receive a product that is damaged, defective, or incorrect, please contact our support team within 7 days of delivery. We will arrange a replacement or issue a refund at our discretion.

Please contact us at foundersoffice@trustedrituals.com with:

• Your order number
• A brief description of the issue
• Photos of the product and packaging (where applicable)

Wrong Item Received

If you receive the wrong item, please contact us immediately and we will resolve it as quickly as possible.

Refund Processing

Once your request is approved, refunds will be processed to your original payment method within 7–10 business days.

Non-Returnable Items

• Opened or used products
• Products damaged due to misuse or improper storage
• Orders with an incorrect address provided by the customer

For any questions, reach out to us at foundersoffice@trustedrituals.com.